This website is operated by renuoberoi.com. Throughout the site, the terms “we”, “us” and “our'' refer to renuoberoi.com. Renuoberoi.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence and have provided consent for any minor dependents to use our site under your supervision.
You are prohibited from using our products for any unlawful or unauthorized purpose, and must not violate any laws in your jurisdiction, including copyright laws. Additionally, you must refrain from transmitting any worms or viruses or any code of a destructive nature.
Violation of any of these Terms will lead to immediate termination of your Services.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Please be aware that while your content (excluding credit card information) may be transferred unencrypted, credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission from us.
ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We strive to provide accurate and up-to-date information on our site, but we cannot guarantee its accuracy, completeness, or timeliness. We do not accept responsibility for decisions made solely based on the information provided on our site. Historical information on our site is provided for reference purposes only.
MODIFICATIONS TO SERVICE & PRICES
Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service without notice at any time. We will not be liable to you or any third-party for any modifications, price changes, suspensions, or discontinuations of the Service.
PRODUCTS & SERVICES
Certain products or services may be available exclusively online through our website and may have limited quantities. We make every effort to display product colors and images accurately, but we cannot guarantee that your computer monitor's display will be accurate.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may also limit the quantities of products or services offered. All descriptions of products or product pricing are subject to change without notice.
ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
THIRD-PARTY LINKS
Our Service may contain links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
USER COMMENTS & FEEDBACKS
We may use and reproduce any comments or submissions you provide to us without restriction. We are not obligated to maintain any comments in confidence or to respond to any comments.
PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.
INTELLECTUAL PROPERTY RIGHTS & TRADEMARK
The trademark "Renu Oberoi"© and all associated trademarks, logos, and service marks (collectively referred to as the "Trademarks") displayed on this Website are registered and/or unregistered trademarks owned exclusively by Renu Oberoi and/or its subsidiaries or affiliates. All material, elements, and content featured on the Website, including but not limited to drawings, designs, illustrations, photographs, text, computer code, soundtracks, and graphics, as well as the overall look and feel and proprietary know-how related to the Website, are the exclusive property of Renu Oberoi and/or its subsidiaries or affiliates.
Any use of Renu Oberoi's Trademarks or any material, look, feel, or know-how from this Website is strictly prohibited without the prior written permission of Renu Oberoi. No license or right to use any Trademarks or other materials displayed on this Website is granted, either implicitly or explicitly.
You are granted permission to electronically copy and print hard copies of pages from this Website solely for non-commercial purposes related to placing an order or shopping with the Website. Any other use of this Website, its content, or its information is strictly prohibited unless specifically authorized in advance by Renu Oberoi.
We reserve the right to take appropriate legal action against any unauthorized use or infringement of our intellectual property rights.
DISCLAIMERS & LIMITATIONS OF LIABILITIES
At Renu Oberoi, we prioritize transparency and integrity in our operations. Therefore, we must outline certain disclaimers and limitations of liability regarding your use of our website:
EXCLUSION OF LIABILITY
To the fullest extent permitted by applicable law, Renu Oberoi shall not be held liable for any losses arising from or in connection with the use of our website unless caused by our gross negligence or willful misconduct.
We do not assume responsibility for errors or omissions in the information provided on our website, nor do we accept liability for any direct, indirect, incidental, special, or consequential losses or damages resulting from your use or misuse of, or reliance on, such information.
DISCLAIMER OF WARRANTIES
Our website, including all services, content, functions, and materials, is provided on an "as is" and "as available" basis, without any warranty, either express or implied. We do not warrant the availability, accuracy, usefulness, or content of information provided, nor do we guarantee the uninterrupted access or uptime of our website. Additionally, we disclaim any warranties of title, non-infringement, merchantability, or fitness for a particular purpose.
We make no assurances regarding the timeliness, security, or error-free nature of our website, and we do not warrant that it will meet all user requirements. Renu Oberoi shall not be liable for any damages to your computer equipment or other property resulting from your access to, use of, or browsing on our website, including the downloading of any materials, data, text, images, video, or audio.
INDEMNIFICATION
By using our website, you agree to defend, indemnify, and hold Renu Oberoi harmless from any and all claims, liabilities, costs, and expenses arising from your use of the website, your transmission of any content, information, software, or other materials through the website, or your violation of applicable laws or these terms of use, excluding cases of our gross negligence or willful misconduct.
PROHIBITED CONDUCT
You are prohibited from engaging in certain activities while using our website, including but not limited to spidering, screen scraping, or attempting to gain unauthorized access to computer systems. You may not use our website in a manner that interrupts, damages, or impairs its functionality, nor may you violate Renu Oberoi or any third party's intellectual property rights.
Furthermore, you must not misuse our website by introducing viruses, trojans, or other harmful content, or by attempting to gain unauthorized access to our servers or databases.
By accessing and using the Renu Oberoi website, you agree to abide by these terms and conditions and acknowledge that any violation may result in the termination of your access to our website.
PRICING & PAYMENTS
The prices displayed on Renu Oberoi Luxury Jewellery’s website are subject to change without prior notice. You will be charged the price listed for the product on the day of your purchase.
DOMESTIC CUSTOMERS
Currency and Tax: For orders shipped within India, payment is accepted only in Indian Rupees (INR). Prices include applicable CGST/SGST/IGST.
-Proof of Identification: For certain transactions, we may request a copy of a government-issued photo ID, such as a Passport with Visa Copy, Driving License, Employment Card, or any other government-issued ID proof. This step ensures transaction security and fraud prevention.
PAN Card Terms & Conditions:
- Submission: For purchases exceeding Rs. 2 lakhs, it is mandatory to provide a PAN issued by the Income Tax Department. After placing an order, you will be contacted to submit a valid PAN card, with instructions provided.
-Verification: The order will be on hold until the PAN card is received and verified. The billing name must match the name on the PAN card. Discrepancies will require rectification.
- Confirmation: Once PAN card verification is complete and the billing name matches the PAN card, the order will be confirmed and processed.
- Delivery: An adult signature upon delivery is mandatory.
INTERNATIONAL CUSTOMERS
- Currency: International customers can pay in their local currency using their credit or debit cards.
- Proof of Identification: For certain transactions, we may request a copy of a government-issued photo ID, such as a Passport with Visa Copy, Driving License, Employment Card, or any other government-issued ID proof. This step ensures transaction security and fraud prevention.
- Delivery: An adult signature upon delivery is mandatory.
Your personal information is handled with the utmost care, in compliance with data protection laws. For more details, refer to our Privacy Policy.
SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any remaining provisions.
TERMINATION
The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service remain effective until terminated by either party. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
We reserve the right to terminate this agreement at any time without notice if we suspect you have failed to comply with any term or provision of these Terms of Service. You will remain liable for all amounts due up to the date of termination, and we may deny you access to our Services immediately.
ENTIRE AGREEMENT
The failure to enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, along with any policies or operating rules posted by us, constitute the entire agreement and understanding between you and us, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
GOVERNING LAW
These Terms of Service and any agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. In case of any dispute, the jurisdiction will be restricted to the court of Mumbai, Maharashtra
CHANGES TO TERMS OF SERVICES
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion by posting updates and changes on our website. Your continued use of or access to our website or Services following the posting of any changes constitutes acceptance of those changes.
CONTACT US
If you have a complaint regarding any form of abuse and/or any violation of these Terms of Use, please contact us through the “Contact us” section of the Website.
After you fill out and submit a report, we will review it and take action if appropriate. You are also welcomed to contact us at our physical address.
MINTAGE LUXURY JEWELLERY PVT.LTD
8th FLOOR, BAKHTAWAR BUILDING, NARIMAN POINT
MUMBAI, MAHARASHTRA, 400057
INDIA